100% PURE LINEN · FAQ · BHAGALPUR
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Frequently Asked Questions

Unstitched fabric is sold by the meter. Check Lea, colour and width on the product page before adding to cart.

Stitched items such as shirts and kurtas are sold by the piece. Choose colour and size (XS to XXL), then add pieces to cart.

Lea is the fineness of linen yarn. Higher Lea usually means a finer, lighter cloth. See the Lea Guide for examples.

Orders are Cash on Delivery (COD). Pay when the parcel arrives.

Shipping is ₹99 on orders below ₹2,999. Shipping is free on ₹2,999 and above.

Yes. After checkout open My Orders, then Order Details. Status moves from Order Placed to Confirmed, Processing, Packing, Shipped, Out for Delivery and Delivered.

Keep the order number. WhatsApp us with that number. Orders list on the website is tied to the same browser session.

Yes. Use the Bulk Order page with Lea, colour, size and quantity, or WhatsApp us.

Gentle wash, mild soap, low iron. Linen softens with use. Do not bleach.

See the Returns page. Unused fabric with original packing can be discussed. Stitched items after use are not returnable.